Returns Policy

Our products are non-refundable. If you are not satisfied with your purchase please contact us by e-mail at hi@ivoryandobsidian.com

Shipping

To expedite shipping process please be sure to include your full address. We only ship to billing addresses. All orders with different shipping addresses will be cancelled. All orders are shipped with royal mail and our shipping days are Monday and Wednesdays.Any orders placed after 12pm will be shipped out the next shipping day. Allow up to 1-3 business days to receive your order. International orders are shipped via USPS Priority International which can take up to 20 days depending on location. Signature is required at the time of delivery. Once packages are received by USPS, we are no longer responsible for the package. USPS is responsible and any other questions or concerns should be through them.

Free shipping over £50